Warranty

Your ICI Home Comes with a HBW 2-10 Warranty!

Every new ICI Home is covered by the one of the most comprehensive home warranty programs in the marketplace today. For homebuyers, an HBW 2-10 warranty safeguards your largest single investment, and protects you against unexpected repair or replacement expenses. For details, Go to the HBW 2-10 website.

One Year Workmanship: From closing on your new home it will be free from defects in materials and workmanship. Items such as appliances are covered under manufacturers' warranties.

Two Years System: From closing on your new home, it will be free from defects in mechanical installations, including electrical, plumbing, cooling and heating systems. Please refer to your 2-10 warranty booklet for specific coverage.

Ten Year Limited Structural Warranty: From closing on your new home will be free from defects of certain major structural components.

This is intended to provide a general overview of the Limited Warranty that applies to new ICI homes. Your actual warranty document will be provided at closing. For a copy of the current warranty with specific coverage descriptions, please consult with your sales representative. Nothing herein shall be deemed to create a warranty, either express or implied. Only the Limited Warranty creates any warranty. Please refer to our New Home Care Guide for tips on your care responsibilities.

Warranty Requests

If you have a warranty concern, please contact us immediately via phone at 844.886.4787.

If you closed on or after July 1, 2018, to access the home owner portal

If it is your first time logging in call 844-886-4787 for help

If you closed before July 1, 2018

Submit a Warranty Claim

Contact Information
Warranty Information

* If you closed before July 1, 2019 and would like access to the Warranty Homeowner Portal, please email us at MarksSupport@ICIHomes.com with your full name, address, and phone number