Every new ICI Home is covered by the one of the most comprehensive home warranty programs in the marketplace today. For homebuyers, an HBW 2-10 warranty safeguards your largest single investment, and protects you against unexpected repair or replacement expenses. For details, Go to the HBW 2-10 website.
One Year Workmanship: From closing on your new home it will be free from defects in materials and workmanship. Items such as appliances are covered under manufacturers' warranties.
Two Years System: From closing on your new home, it will be free from defects in mechanical installations, including electrical, plumbing, cooling and heating systems. Please refer to your 2-10 warranty booklet for specific coverage.
Ten Year Limited Structural Warranty: From closing on your new home will be free from defects of certain major structural components.
This is intended to provide a general overview of the Limited Warranty that applies to new ICI homes. Your actual warranty document will be provided at closing. For a copy of the current warranty with specific coverage descriptions, please consult with your sales representative. Nothing herein shall be deemed to create a warranty, either express or implied. Only the Limited Warranty creates any warranty. Please refer to our New Home Care Guide for tips on your care responsibilities.
If you have a warranty concern, please contact us immediately via phone at 844.886.4787.
If it is your first time logging in call 844-886-4787 for help
* If you closed before July 1, 2019 and would like access to the Warranty Homeowner Portal, please email us at MarksSupport@ICIHomes.com with your full name, address, and phone number