Ratings & Reviews4.7 Starspowered byh2insight

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Phyllis
Ormond Beach, FL

Plantation Bay is a beautiful community. I moved here from NYC and have met so many nice people. I’m very happy living here - I’ve moved a few times — this one is the best move I’ve made.
David
Ormond Beach, FL

The purchase and building experience exceeded my expectations. Angela was fantastic in explaining all the details about the purchase and Mike was excellent on the walk through and all follow up matters. All in all, a very good experience.
Cristobalina
Odessa, FL

Overall, ICI exhibits excellent quality of construction, good customer service and amazing follow up. The builder is always accommodating and willing to correct any issues experienced before, during or after construction.
Nancy
Ormond Beach, FL

All of the staff we’ve been involved with are friendly and are truly helpful with providing needed information to try and make the overall buying/moving experience seamless. It was daunting at times but the staff was there to help.
Raymond
Ormond Beach, FL

Overall the experience has been very good. We enjoyed working with Rick Southwick during the buying stage and he definitely was a factor in purchasing here. Our dealings with Greg Mullee have been exceptional and he has done his best to help us with any issues that came up. We were very fortunate to have him!! Closing and title company exceptional as well—easy and thorough!! Our design center experience turns out to not have been thorough enough. We probably should have asked more questions but Cindy also could have also been more thorough in explanations of various items.
Patricia
Ormond Beach, FL

We have built three other homes and remodeled several others. The ICI homes are built so well and the customer care exhibited by the team is outstanding! I believe this company really cares about satisfaction of buyers. Never pushed us to do more or buy options to make more $. Such a great experience even when we were out of state during building process.
Marcella
Daytona Beach, FL

Very happy with my new ICI home. Beautiful, energy effecient and quality built home.
Deborah
Jacksonville, FL

I am happy with what they have done. I would just like them to own up and do what they said.
David
Port Orange, FL

The sales and construction teams are the best in the business.
Linda
Jacksonville, FL

If you are looking for a reliable builder of top quality homes, ICI is an excellent choice.
Chris
Ponte Vedra, FL

The purchase process and closing process were very easy.
Ernest
Port Orange, FL

ICI has the best sales staff and customer service experience.
Joseph
Port Orange, FL

Very professional staff. Answered questions when they arose.
Kenneth
Dade City, FL

This was a great experience. Everybody was a delight to work with, and we got good value for our money. We are very happy with ICI.
John
Ormond Beach, FL

Thank you for delivering our dream home at the beach. Although we were out of state during construction, Jean did an amazing job sending us photos and providing (at least) weekly updates on construction. Everything was fairly smooth and despite expected delays due to covid and supply chain issues the house was delivered on time.
Eddie
Daytona Beach, FL

If you have ever wanted to build a home, ICI Homes is the builder to go with. Not only is the process of building seamless from start to finish, but the workmanship and finishes are next level! What really sealed the deal for us was the people we worked with from sales all the way through closing. If you are in the market for a new home, don't wait, ICI Homes is the answer!
James
Daytona Beach, FL

The ICI Team is 1st in Quality and Customer Service
Richard
Port Orange, FL

From start to finish this was a most professional experience. We love our new home
Thomas
,

I appreciate all of the options presented to us. Our agent Kim, explained the custom add-on's so we could build the home we wanted.
Sheryl
,

People we originally worked with have been reassigned, so continuity has not been smooth and some changes we made were not addressed.
Ruth
Jacksonville, FL

Amazing team from sales to build to closure. The house design and quality are above and beyond expectations due to the high ceilings and and tall doors design. Thank you for finding my home.
Jeffrey
,

Mark Zimmerman and Todd Randolph have been handling things perfectly and our family is happy with the build so far.
D
,

Excellent home building experience outside of pandimic-related delays. Aside from that, it's been a great experience.
James
Jacksonville, FL

The homes are beautiful and well built.
Ronald
Port Orange, FL

Everything looked great at move in. Staff was exceptionally helpful.
Sean
,

ICI Homes is very attentive during the construction process including weekly meetings which makes it easy to keep up with the construction process.
Russell
Ponte Vedra, FL

ICI is a great home builder, we have heard many horror stories about other builders. Luckily we did not experience any of these major issues with ICI. Timeline to build was exactly 1 year which is what they told us in our sales meeting, so while that is very long, it was spot on and expected now a days.
Sean
Wesley Chapel, FL

Good experience as a first time home buyer.
Ryan
Jacksonville, FL

Once you go with ICI Homes...you can’t go anywhere else. Your hooked! Everyone in sales, design center, & the builders are stellar!
Ryan
Port Orange, FL

Overall a pleasant experience throughout the build from start to finish.
Dilip
Ormond Beach, FL

The overall experience was satisfying and good. And the quality of the build is exceptional. And attention to detail - they take a lot of pride in it. And you can see the passion in them to do a good job.
David
Jacksonville, FL

The home building experience was great however the follow through on delivering neighborhood experience was poor.
Stephanie
Gainesville, FL

Our selection and building process was enjoyable. We did have a slow down, but once they picked up and we got a new supervisor they were responding quickly and has kept us happy. We would purchase another ICI home if we have the opportunity.
Bruno
Daytona Beach, FL

They did a great job building the house. We were impressed when we first came to see the model. Its a nice community and nice neighbors.
Sadhana
Jacksonville, FL

It is good quality construction. The sales staff has been very supportive. All of the contractors are very generous. The floor plans are excellent.
Erin
Ponte Vedra, FL

When purchasing a home in a master planned community, you normally are siloed into buying a fixed floorplan. ICI offered us the opportunity to customize our build by modifying the floorplan to best serve our needs and lifestyle.
Dorinda
St. Johns, FL

Excellent home, excellent quality, and great customer service.
Mitchell
Port Orange, FL

It was a very seamless process. I felt ICI was very transparent in terms of what I was purchasing. The purchase process was very easy. The representatives were very informative. The quality of the materials that go into the home were one of the factors in me choosing ICI.
Sumit
Jacksonville, FL

ICI builds good looking homes, builds good community amenities though timely delivery and quality / extent of completion on closing is questionable, at least in my case. To ICI’s credit the builder has been open to note the challenges and help close pending open items. But that’s an experience they can improve upon for a fairly expensive home !
Louella
Jacksonville, FL

We would also like to acknowledge Justin Nalepa for his outstanding customer service with us. He is very patient in discussing every issue and inquiries we have with him and did his best to have it done immediately. Stephanie Daugherty, the design center consultant did an excellent job it making our selection go smoothly.
Randy
Daytona Beach, FL

Wonderful people to work with. Home is very well built. Location is fantastic for an all around quality living experience. We love it !
Kerry
Port Orange, FL

Very satisfied with ICI
Sandi
Ormond Beach, FL

Do as much due diligence as you can on ICI as a builder along with any of their vendors. It's all about the money they can make at any cost. They charge you for building insurance they pay while building your house at settlement; this should be cost of business. Their standard items are Kohler, but bottom of the line Kohler and most stuff is out of stock. Just make sure you understand your contract and any hidden costs.
Steve
Ormond Beach, FL

It was a pleasant experience from our first visit and tour right through closing!
Max
Daytona Beach, FL

Outstanding builder. We are so glad we chose ICI. After experiencing other builders in the are, these people are the gold standard.
Dan
Fernandina Beach, FL

Building too fast and some basic things are being missed. Communication at purchase on surroundings was not accurate and ICI was not willing to accommodate what we were SOLD on.
Nancy
Daytona Beach, FL

Looking forward to years of happiness in our new home.
Mark
Wesley Chapel, FL

My family and I moved down from Western New York to Florida just over a year ago, and shopped with many different builders. We had a fantastic experience with ICI Homes from beginning to end. Terri and the sales office were fantastic, as was Jimmy our builder. Would absolutely recommend them to anybody looking for a new build or perspective home builder.
Philip
Ponte Vedra, FL

I liked ICI Homes. I liked my sales person. I liked my construction guy. I just still have the original contract pricing issue that I find upsetting.
John
Port Orange, FL

Attention to detail and outstanding customer service will result in another future purchase of an ICI Home.
Bernadette
Jacksonville, FL

Overall it has been a favorable experience and I would recognize Kelly Nowak, Mike Asmin, and Justin Nalepa as stand outs for service making it a 5 star experience.
Greg
Jacksonville, FL

Great home and people!
Ramon
Daytona Beach, FL

The quality of the house, and the finishing, and all that, are quite excellent. The materials and finish are high-end and look very good.
Kathleen
Daytona Beach, FL

ICI builds the best house, quality house for the money. Their materials are top of the line. All the extras you would pay for in other homes comes standard in ICI homes. I would highly recommend ICI Homes as the best builder I've ever had.
Peter
Odessa, FL

They built my wife and I a beautiful, home and we thank them.
Minh
San Diego, CA

ICI was very flexible and really worked with us to build the exact layout that we wanted for our home. I enjoyed the staff. Everyone seems to care about the services they offer and they showed us that they cared about us. We would most likely build a house with ICI again.
Priyank
Jacksonville, FL

Thanks for building a beautiful house for my kids and family
Eddie
Port Orange, FL

Woodhaven villas are a good quality home. It is a great location and option for empty nesters looking to downsize from a larger home. Our home does backup to I-95 which does cause road noise.
Amanda
Port Orange, FL

Everybody has been outstanding and have made the process easy. They have been very responsive. As first time home buyers, we had lots of questions and they answered them promptly and they made the decisions easy for us.
Jason
Westminster, CO

We are very happy with the house and the process. We feel that the current superintendent listens and hears what we are saying to him. If he is not available someone steps in to fill that gap. Eric, Jeremy, Kelly, and Andrea have all been great.
Timothy
,

It was a flawless and seamless experience, except for the design center. They left gaps completing the puzzle instead of it being a cohesive unit.
Patricia
Jacksonville, FL

They build quality homes. Homes that last.
Rosanna
Port Orange, FL

Even with the issues of today's world, ICI was able to fulfill all of my needs for my house.
Todd
Port Orange, FL

If you are looking for the purchase of a quality home that leaves no list of desires after the move-in, trust ICI Homes.
Thomas
Port Orange, FL

ICI meets and exceeds expectations! Your team strives to expand on our visions, even scrapes at creating visions we didn't know we had! We will build another home with ICI...There is no doubt, ICI represents quality, fairness and truth! Kadie Meyers, Ryan Logan and your entire team have been 100% supportive of our family. Special thanks to Scott McClure...Scott also did as he committed to do! Much appreciated Scott!
John
Ormond Beach, FL

Provides quality homes in modern design. The process moves smoothly with them. Experienced homebuilder.
Martha
Daytona Beach, FL

This is the first time I bought a home with so many houses involved. I like my house, but some of the quality could be better. The builder was real nice, and over his head and couldn't watch over the sub-contractors. Now he has help. He didn't watch his subcontracts well enough. The stones could have been laid better, the trim around the roof he patched. I don't like patching. He was really nice about the pavers. All of the doors were too short. He replaced one of them, but I didn't expect him to replace all of them. They all should have been replaced
Judy
Ormond Beach, FL

Awesome quality and workmanship! We really appreciated the weekly updates while we were building our new home.
Tony
Ormond Beach, FL

Great community, quality construction, great people
Amanda
Daytona Beach, FL

Great home. Great quality. Great service.
Larry
Ormond Beach, FL

I have been very satisfied with our buying and building experience. We are happy with the community and neighborhood. The surrounding communities are very nice as well. We would recommend them and Plantation Bay to anyone.
Ann
Jacksonville, FL

ICI sales people and contractors are extremely friendly and help make the experience of buying your fist home very pleasant.
Tammy
Jacksonville, FL

Staff from sales to build were great.
Lynn
Ponte Vedra, FL

Our experience with purchasing the house went very smoothly. Kelly and Eric were very pleasant to work with and helped to make everything a very good experience for us.
Deepti
Jacksonville, FL

They did a good job. The floor plans and the options they had met my needs. They had a wide range of options when I went for my color and design selections.
Melitza
Port Orange, FL

Bonuses to beautiful ICI Homes are the people that create a wonderful experience. Open communication and availability is so important when making a decision to buy a home. It was a pleasure working with the ICI Team.
Harjit
New Smyrna Beach, FL

I love ICI and the way they treat people. I like the way they do things. I did not have to worry about anything. I trust them.
Ernest
Ormond Beach, FL

Our ICI sales representative and builder did a terrific job keeping us apprised of the progress of our new home’s construction. They provided us with weekly updates and addressed all of our questions and concerns in a timely fashion. The closing team and title company also did a terrific job. They made the process of buying an ICI home a breeze. And so far, our post-closing experience has also been great. Our builder has been working on our punch out items and ICI’s warranty team has reached out to us to ensure that we understand how to avail ourselves of ICI’s extended warranty service should the need arise. Despite the many challenges and material shortages caused by the Covid pandemic, ICI was able to build and deliver our new home to us on time. For that we are very grateful.
Eric
Jacksonville, FL

Fantastic home in a great neighborhood!
Jim
Noblesville, IN

Quality of homes is outstanding, and well thought out floor plans.
William
,

Just focus on customer service and transparency with customers. We know the challenges but tough to plan our lives when we feel we have to pull information
Sutton
Jacksonville, FL

ICI is one of the best and communicative companies to go with.
Jackie
Jacksonville, FL

My new home exceeded my expectations. I couldn't be happier.
Ronald
Ormond Beach, FL

Quality control and the quality of the product are excellent. Working with Todd Randolph was and continues to be a pleasure.
James
Jacksonville, FL

My best decision of 2021.
Alicia
Ormond Beach, FL

ICI and Plantation Bay are a match made in heaven. The homes and community are impeccable. Their sales and construction teams are top notch.
Tina
Palm Coast, FL

We are very pleased with our build. From start to finish, we were informed by our GC what was planned for the week. We were welcome in the home during the build to be included in any changes or additions that needed to be addressed during that phase of the build. For example: we added more lighting which was addressed while the electrical was being installed. I would say that that benefit is the most important thing to research when finding a good builder. Be a part of your build from the beginning until the end. Fix things along the way with your GC, it makes all the difference in the world.
Cherilynn
Jacksonville, FL

Love our new home!
Peter
Jacksonville, FL

Great quality, price and they made our dream home a reality!
William
Ormond Beach, FL

While ICI did a great job constructing our home, they refuse to clean up their construction sites so the neighborhood looks like a war zone. There has been no response to our concerns, so communication is very poor!! If I were a new homebuyer I would walk away from this neighborhood with the way it looks at this time
Lizza
Daytona Beach, FL

We are extremely satisfied with our ICI Home. Expertly built, amazing upgrades included in your standard package which is not the norm in most new builds. Beautiful home.
Mark
Dunedin, FL

It has been a lot of fun for us. It is our first time building a home and it has been a lot of fun. They are professional, knowledgeable, and efficient.
Justin
Daytona Beach, FL

We all know the process of designing/building a custom home can be extremely stressful and time-consuming. If you are looking to dive into the work of custom-built homes, rest assured ICI Homes will help you through every step of the way. You will NOT be disappointed in what they have to offer from start to finish. This is a company you can trust will get the job done right.
Larry
Ormond Beach, FL

The company is solid. The subcontractors and supply issues brought down the rating.
Martha
Port Orange, FL

This is our fourth brand new home in 26 years, all with different Builders. Our experience with ICI Homes and our team (Haley and Ryan) at Woodhaven has been excellent, and above all others. Their attention to detail, their interactions with us, their professionalism and dedication are exemplary. This team is by far the best we've had and they should be commended and awarded for an amazing job...
Jeff
Ormond Beach, FL

Couldn't be happier with the house and to be in the neighborhood ... and the golf courses.
Cindy
,

I think their sales and design staffs exceeded all of my expectation. They went above and beyond. They did anything they could to make the customer happy.
Linh
Jacksonville, FL

Nice house! Great custumer service!
Arelys
Daytona Beach, FL

From beginning to end, the process of buying a new home at Mosaic was amazing. I would do it all over again.
Robert
Odessa, FL

We have enjoyed everyone we've worked with at ICI, especially Rich and Chris. Overall they gave us a good house and made the process pretty easy, but we just wish it was more ready when we moved in. A lot of work has been done over the past couple weeks, but it still needs a lot of work. Plus we wish we got our mailbox keys at closing like most people do, but we are 3 weeks in with no mailbox keys. Post office says its up to the HOA, the HOA says it's up the the builder, builder says it's up to the HOA, etc.
Raiza
Fernandina Beach, FL

We love our home and the quality of our home.
Leo
Jacksonville, FL

The entire process of buying, building and moving into our new home has been pleasant. The ICI staff was a great help when we needed guidance. Cindy Voyles walked us through the process and was always available to us when we had questions. We knew she was looking out for us especially since we were living out of state. Kelly Clark was so helpful when we had many questions about design. Her input was remarkable. Rey Parra was outstanding to work with while our home was being built and the month following our move in. Rey looked out for us and again we felt like we got special treatment. Justin Nalepa was/is extremely attentive to all of our requests. He followed up each repair until we were satisfied with the results. We feel like we got the very best team ICI has to offer.
Jon
,

Nobody is perfect but ICI does a great job in trying to meet the individual customer's expectations. We reviewed several competitors in the same community and ICI was by far the best value for the exceptional quality.
Robert
Ormond Beach, FL

ICI had the best floor plan, quality construction and was a great value for the money.
Leslie
Ormond Beach, FL

It has been a great process, and we have been thrilled to build with ICI.
Dave
Daytona Beach, FL

Quality homes and workmanship. We are really happy.
Javier
Daytona Beach, FL

Beautiful homes. Great and respectful customer service.
Julie
Jacksonville, FL

The buying and building process went smoothly. We would do it again.
Linda
Jacksonville, FL

Beautiful homes.
Thomas
Ormond Beach, FL

ICI builds a quality home where the attention to detail is very important. From the sales agent to the builder everyone was friendly, responsive and easy to work with.
Agnes
Port Orange, FL

Our overall experience with ICI homes is incredibly fantastic. The staff Jeff Moore and Ryan Logan went way above answering all our questions. Would highly recommend them to other customers!
Sheila/robin
Ponte Vedra, FL

The sales team of Kelly and Eric are wonderful - great people who care about what they do and the clients they serve.
Patrick
Daytona Beach, FL

The quality of the homes offered is excellent. The service from the salesperson and the superintendent was excellent.
Sophia
Daytona Beach, FL

When reflecting on our experience, I could go on forever about the quality of the home and the people we worked with. I love the floor plan we chose, the upgrade options, and the efficiency of the entire process. Matt Struhar, our builder, went above and beyond every step of the way, including with questions or minor things we needed assistance with even several weeks after closing! Ruschel, our sales expert was so helpful and professional. The two of them have been a pleasure to work with and have excellent communication skills, which is important in keeping customers satisfied and happy. I am confident we made the right decision choosing ICI to help us with our first home, because our experience has been nothing short of amazing! I cannot recommend ICI homes enough!!
David
Ormond Beach, FL

Very good quality with so many standard features-very little need for upgrades like other builders charge exorbitantly extra for.
Mary
Ormond Beach, FL

From concept to fruition, ICI Homes was with us every step of the way. From designing our custom home to actually building it, ICI Homes was a true partner and I would recommend them.
Gail
Port Orange, FL

ICI Custom Homes have the BEST people in every facet of their operations from the design of models (staging) to sales personal to actual floor plans to pre-construction of home to building of the home to punch out of home to finally handling warranty items in a quick and professional manner!
Sherri
Ormond Beach, FL

Post-Closing follow ups need attention.
Steve
Ormond Beach, FL

I know from experience that building a new home can be a stressful time. However, that was not the case with our recent ICI new build. From the sales process through closing the ICI professionals went above and beyond to ensure the construction of our new home was smooth and uneventful. We would definitely recommend ICI Home’s to anyone in the market for a new home.
Ann
Gainesville, FL

The homes are attractive and you have several floor plan and price options. Where they need to improve is in better construction and workmanship. Not to say every homeowner has had these issues.
Kenneth
Dade City, FL

It is a very well-built home, was finished on time, and was an enjoyable experience overall.
Dave
Port Orange, FL

Top notch sales and construction team. Did everything they could to make our experience great! The quality and craftsmanship are the best in the central Florida area.
Franklin
Port Orange, FL

The overall quality and workmanship of the home were quite good.
Nancy
Ormond Beach, FL

They have quality work, and I was pleased with my house.
Nancy
Ormond Beach, FL

We are happy with our home in Plantation Bay.
Beatriz
Ormond Beach, FL

ICI makes the purchase of a home easy, practical and fast.
Douglas
St. Johns, FL

ICI is a quality builder. They met our needs and were very attentive to what we wanted.
Cindy
Gainesville, FL

It's a safe and beautiful community. It's new and there is a lot of natural beauty and environmental areas left intact. The school zone is good. They provide great customer service, a quality house, and a lot of great wildlife to see. It's great for family and kids. It's the best choice I've made.
Kathryn
Fernadina Beach, FL

We love our house and are happy we decided on ICI Homes. From deciding on a lot and house plan through the warranty, everyone with ICI Homes has been responsive and helpful. It has been a great experience.
Mark
Fernadina Beach, FL

Well built home with open floor plans
Sean
Wesley Chapel, FL

As a first time home buyer, the process was smooth and enjoyable.
Ed
Port Orange, FL

Great quality built home in an awesome Port Orange location. Near shopping, restaurants and only 20 minutes to Daytona Beach.
Zack
Ponte Vedra, FL

Overall we had a great experience and received the home of our dreams!
Lauren
Ponte Vedra, FL

The overall experience was great. We really enjoyed being able to customize our floor plan.
Fred
Ormond Beach, FL

Well planned, well built and fairly priced
Leah
Ocala, FL

I worked with Terry and Jimmy. They were very informative and got back to me quickly with any questions I had. It was a pretty smooth process working with them.
Alex
Ormond Beach, FL

The homes are well built. What makes the ICI company strong is its people. ICI personnel at the grassroots level exemplify the strength and quality of the ICI structure.
Marta
Port Orange, FL

It has been more than what I was expecting. Everyone that I encountered has been explaining things and making me feel excited. Some of the vendor ladies will show me the activities schedule, even though I am not part of the neighborhood yet. The Construction Manager sends me pictures of the updates, even though I live in Daytona and drive by there. The only negative experience I had was from the credit lady in the bank.
John
Port Orange, FL

Sales and construction staff were outstanding. ICI builds a quality home, and I would highly recommend to anyone.
Taylor
Jacksonville, FL

ICI is a great builder but do not expect perfection. The service is fantastic. Overall, I am happy with my home purchase. Any issue has been fixable one way or another. I have not had any issues that have been serious or beyond the scope of simple fixes.
Steven
Fernandina Beach, FL

High quality.
Colette
Port Orange, FL

We are very satisfied with our home.
Elizabeth
Daytona Beach, FL

Before you buy in Florida I would suggest looking at ICI Home builds as you will be pleasantly surprised for the price, and the quality.
Allen
Land O' Lakes, FL

Great quality. It's a wonderful home.
John
Ponte Vedra, FL

Exceptional support at every step of the home buying process.
James
Ormond Beach, FL

Fantastic experience from contract to close.
Lance
Gainesville, FL

Make sure that the customer feels important and they get what they want.
Matt
Daytona Beach, FL

The neighborhood and home have been a great experience so far. ICI always builds their homes to a high standard.
Chris
Port Orange, FL

ICI Homes has to be the easiest builder to work with, in the country! Exceeded our expectations from start to finish. A hard working team dedicated to taking care of their clients. Would highly recommend!
Tony
Ormond Beach, FL

Quality Community, Quality Construction, Quality People
Aldelmo
Odessa, FL

Accommodating and detailed oriented compared to other builders/developers.
Judy
Ormond Beach, FL

Quality home in a timely manner.
Benjamin
Port Orange, FL

They were accommodating in every way from closing to the walk-through, to when they gave us the keys and the final move-in.
Marcelo
St. Johns, FL

Great builder with quality construction and materials. Even with the current difficult market conditions, building materials delays, etc, ICI will make it right at the end and work with you to strive in delivering what they sold.
Connie
Daytona Beach, FL

Top rated company building top of the line beautiful homes.
Patricia
Palm Coast, FL

Great service- kept to the timetable once permits were received
Bud
Daytona Beach, FL

Beautiful homes and quality people.
Carolynn
Ponte Vedra, FL

They were very easy to work with especially because we were purchasing from out of the area. They were able to do everything virtually and it was smooth.
Arman
,

I feel like ICI Homes is trustworthy and does a good quality job.
Jacqueline
,

Their delays are very disappointing and if they had staged their building contract better, they could have completed jobs in a ten-month time frame. I waited weeks for windows while other homes in the subdivision were having windows installed.
Kelly
,

ICI honest and straight forward. Friendly and professional. No hard sell. Prompt on getting questions answered. A really positive experience.
Hyundeok
Gainesville, FL

If you want to buy a house that can be built on time with great quality as well as a kind and knowledgeable staff, ICI is THE builder.
Dexter
,

Very pleasant and professional. Originally before I decided to purchase ICI was my last choice, but the experience that I got was amazing and I am totally satisfied with the customer service and the product itself; totally satisfied that I made that choice.
Christopher
Wesley Chapel, FL

We had a very enjoyable experience with ICI homes. Communication was excellent throughout the build process and the sales agent and builder were amazing to work with.
Chuck
Daytona Beach, FL

We love our new home!
Dwiti
Odessa, FL

We love our house.
Anonymous
Wesley Chapel, FL

My overall experience was pleasant.
Ann
Jacksonville, FL

As first time home buyers, we had a very nice experience with the ICI staff. We felt loved and appreciated throughout the whole process. Kelly and Ray were outstanding in their efforts to make us feel comfortable with our decision to purchase our new home. They were always a phone call or a text away to answer any of our questions.
Gaurav
Jacksonville, FL

Overall, I am somewhat satisfied with ICI homes. House is nice and liveable, but many open items remain outstanding even 45 days after closing.
Dennis
Ormond Beach, FL

Great selection of floor plans, great location, professional staff
Stacey.
Jacksonville, FL

If you are looking for a great home with specificity and individuality look no further. Randy and Sharde will definitely get you on your way.
Lauren
Ormond Beach, FL

I like the beautiful well thought-out community.
Mary
Jacksonville, FL

ICI is more worried about pushing completion of the homes they build to meet a tentative closing date, rather than insuring they are providing a overall completed Premier Built quality home as they advertise. To date, we still have questions and concerns from emails sent in March & April 2021, which have been unanswered and/or a response received from local management and CEO of ICI.
Linda
Daytona Beach, FL

Our sales representative Haley Seay was extremely knowledgeable and quickly responded to any questions we had even on her days off. Matt Struhar our builder went the extra mile to make sure we were satisfied. He has been very responsive to calls and texts throughout the whole process as well as getting the few items done on our final walk through. Matt is a professional, knowledgeable and a perfectionist. He works hard to complete everything in a timely manner and sincerely wants the homeowner to be completely satisfied with their new home.
Srini
Jacksonville, FL

ICI homes has the best quality of construction. They respond to the customers quickly and answer questions thoroughly. They give continous updates about your home during the construction process. We are very happy with our new home!
Julie
Jacksonville, FL

ICI has given us the opportunity to own a home we love and are very proud of. We were able to make it our own with the guidance of their experienced staff. We definitely had some bumps in the road along the way, but ICI has made sure that everything turned out right in the end. We love our home and would build with them again in the future.
Jeff
Ponte Vedra, FL

Excellent all around to include warranty - customer oriented!
Drew
Jacksonville, FL

ICI provides a quality home with exceptional customer experience. We are so in love with our home!
Mike
Port Orange, FL

Smooth process.
Mary
Daytona Beach, FL

ICI goes above and beyond in making sure their customers are happy and have the best experience possible!
Ramon
Daytona Beach, FL

They are respectful. They answered all the questions and they helped through the process of buying the house.
Anthony
Ponte Vedra, FL

Good product but be prepared for delays and rectification of issues after closing
Robert
Port Orange, FL

The all around experience dealing with every member affiliated with ICI Homes has been a great experience. We have not had any problems with anyone. They have been professional and extremely friendly.
Kelly
Ormond Beach, FL

Overall, I am impressed by the layout and design choices of my home.
Luis
Daytona Beach, FL

We are very happy with Mosaic and that we chose ICI.
Claudia
Jacksonville, FL

We are very happy with the house to the point we want to buy another one.
Priscilla
Jacksonville, FL

From beginning to end they are an amazing company to work with. Their systems are in place and definitely work. It is a one stop shop.
Vignesh
Jacksonville, FL

I think it is quality workmanship and very customizable. They have good floorplans. It was an on time delivery.
Amanda
Daytona Beach, FL

Easy to work with, and amazing overall satisfaction.
Chioma
St. Johns, FL

Anytime we had concerns there was always someone to talk to. It felt like we were doing this together and never felt left out. I appreciate that. They provided the best quality of work. We are genuinely happy with ICI and glad we built here.
Anonymous
Gainesville, FL

We had a friendly experience. The people were very flexible, prompt in responding back, and accommodating to all of our changes. Overall it was such a great experience with ICI Homes.
Lizza
Daytona Beach, FL

ICI homes is the perfect community home builder combining family and retirement living. The homes have efficient, comfortable and classy layouts that suite families big and small.
Stephanie
Port Orange, FL

We are very excited to have a second home in Port Orange, Florida. We decided to purchase a two bedroom villa because it is turnkey and the HOA allows us to be away for long periods without having to worry about outside maintenance. We could have spent the same price for a nice single home in the area however we didn’t want the stress of having all the responsibilities that goes along with maintaining a single home. We also wanted new construction. The community has a nice pool which is a plus. The beach is only 5 miles away from the community and countless restaurants and stores. Not to mention the close proximity to Orlando. I would highly recommend ICI to friends and family.
Sophia
Ormond Beach, FL

We have used previous builders. Building with ICI Homes has been our favorite building experience
Diane
Daytona Beach, FL

We love our new ICI Home! The process was pretty smooth and we couldn't be happier. I would recommend ICI Homes to anyone looking to build a new home.
Ann
Ponte Vedra, FL

We were pleased with all people involved with our purchase.
Eric
Jacksonville, FL

We love our beautiful ICI home!
Sandra
Fernandina Beach, FL

DId not live up to reputation
Lynn
Ponte Vedra, FL

My husband and I are really happy with the house we have purchased. The design of it all being one open area is great. The placement of bedrooms and the size of the bedrooms is also great. IF there was one thing that could have been done is a powder room put in. There is really no space in this model but we purchased it anyways because of the design of it. We did also add on an upstairs level which has helped us with extra space. It's an additional space if we have company and they have children. They can use it for a game room just to hang out in.
Shawn
Ormond Beach, FL

Very good value for the money.
Kathleen
Gainesville, FL

The home buying process was decently straightforward and allowed us to make good decisions.
Linda
Jacksonville, FL

We love our home.
Robert
Gainesville, FL

Very attentive to every detail giving the buyers full range of design. A lot of builders will do cookie cutter work but ICI will not do that. Every home is custom.
Andrew
Gainesville, FL

We love our ICI home and we are very happy in Oakmont.
Sophia
Daytona Beach, FL

I cannot say enough amazing things about ICI homes. We just moved into our first ever home that we own and we could not be happier. The initial conversation we had with our sales agent, Ruschel, the outstanding home that Matthew built for us, and everything in between was perfect. I will forever be grateful that we chose ICI homes because I am certain that we got to work with some of the best people in the industry. I would rate everything an 11 out of 10 if I could!
Sherri
Ormond Beach, FL

A very reliable and trustworthy company - not afraid to address any and all questions. Willing to go over and beyond to work with buyers.
Bill
Daytona Beach, FL

Easy process from start to finish
Ken
Jacksonville, FL

We would like to thank Cindy Voyles and Mike Asman for being part of building our dream home.
Andy
Ponte Vedra, FL

The ease of the transaction to completion was a good experience.
Joann
Daytona Beach, FL

I would most Definitely refer ICI homes to anyone wanting to build
Tracee
Gainesville, FL

Great home buying experience.
Kevin
Daytona Beach, FL

The experience was great. Everybody was helpful. To be a first time home buyer, it was so excellent.
Peter
,

It has been a great experience. The construction is great and is well built. The staff is excellent and I would choose them to build my dream home again.
Patricia
Ormond Beach, FL

They make quality homes and have excellent communication with the home buyer.
Alton
Wesley Chapel, FL

Thank you for always being courteous and professional. I wish the industry challenges of labor and supply shortages didn't prevent me from giving perfect scores.
Sheila
Ponte Cedra, FL

The sales team, Kelly, and Eric were wonderful to work with.
Eric
Wesley Chapel, FL

Great quality home. It is energy efficient and has updated styles.
Emma
Jacksonville, FL

Well-built homes with excellent construction and floor plans that are very functional and modern.
Kellie
Ponte Vedra, FL

It is a very tough time to try to provide ratings for companies that are dependent on other resources.
Justin
Port Orange, FL

I highly recommend them.
Stewart
Port Orange, FL

They have the process down 100%. They had it done accordingly. All of our expectations were met.
Jeremy
Port Orange, FL

The sales staff is wonderful, knowledgeable and caring. The overall quality is great and the neighborhood is amazing.
Rich
Ormond Beach, FL

We did not know anything about ICI Homes when we purchased our home. We chose ICI Homes because of the area, location and neighborhood. We picked the neighborhood and assumed it was a good builder. We now know what the locals know abut ICI Homes, that they are a great builder.
Fahimeh
Port Orange, FL

Everything is okay. I am happy with the house I bought. When something goes wrong they always come and fix it.
S.
New Smyrna Beach, FL

Great experience. The home turned out beautifully. I would recommend them for building one of their homes on a vacant land parcel.
Ron
Jacksonville, FL

Overall a nice experience. We are looking forward to spending many more years in our new home.
Scott
Fernandina Beach, FL

Provide a quality product with responsive warranty work if needed.
Steve
Ponte Vedra, FL

This was our first home-building experience and we are grateful to the ICI team for our "forever" home. We love the design, workmanship, and finished product. Kudos to all involved!
Maria
Ormond Beach, FL

Easy company to work with!
Geoff
Ponte Vedra, FL

Outstanding home builder.
Patricia
Jacksonville, FL

ICI was very personable. They follow up and they follow through. They also listen. I went to five builders before them and they didn't listen. Don took my email and wish list and made it a work of art. He would ask me about my mom and daughter and made designs according to that. Communication is the number one reason my friends walk away from other builders. I have no regrets going with ICI. Mike was also fantastic, he was working with the HOA and getting permits. Todd would also update me weekly and he was also great. Mike was extremely knowledgeable.
Jennifer
Port Orange, FL

From start to finish this process has been an easy one. From the time you walk into the model to the time you sit at closing and beyond you definitely feel that you are a part of the ICI family forever.
Brandon
Port Orange, FL

ICI was great across the board. Great people who produce a great home.
Steve
Fernandina Beach, FL

Everyone at ICI homes was very helpful, polite, professional and a pleasure to work with. A few people appeared to be extremely busy and this impacted our experience slightly. I do not fault the individuals as they never complained and were very courteous and always made us feel that we were there top priority.
Robert
Daytona Beach, FL

I understand now why my friends and colleagues were getting jealous once I mention we were buying a ICI home. This will be our forever home.
Bruce
Ponte Vedra, FL

The overall home building experience was excellent. It was easy and our project manager Wayne Moore made things go smoothly like no other construction project that we've done.
John
Ponte Vedra, FL

At every step of the process, ICI Homes made sure we were fully engaged to get our dream home.
Jacqueline
Fernandina Beach, FL

The sales and construction staff were good but ICI needs more subcontractors to show up to work. There should also be less re work.
Joseph
Port Orange, FL

ICI made our home buying purchase as seamless as possible. They addressed our concerns and delivered a great product.
Caroline
Ponte Vedra, FL

Great home and floor plan. Great site manager. He is easy to work with.
Joyce
Ponte Vedra, FL

This home ranks right up there in quality and workmanship of the fifteen n homes I have bought previously.
Ann
Port Orange, FL

It is a lovely place to live. The pool is beautiful, the area is beautiful, and it is very well kept. It is a great place to live.
Steven
Ponte Vedra, FL

ICI Homes is great quality but they need to improve the last touch. Because I saw ICI as the top quality, I want to hold them to a higher standard. I want to make sure that quality is delivered. A four gives room for improvement.
Natalie
Ponte Vedra, FL

Love the Serena model but wish there was more living room/great room space. I would have preferred the office/study to have been smaller.
David
Jacksonville, FL

This is our 4th home we have built and of the four we highly recommend ICI. Customer service and quality are number one.
Greg
Port Orange, FL

All ICI employees that we dealt with were very professional, very friendly, and went above and beyond. The quality of the workmanship of the home was phenomenal coming out of the construction industry myself.
Mac
Odessa, FL

ICI was extremely proficient, easy to communicate with and made the process enjoyable.
Christie
Jacksonville, FL

I had a stellar experience with ICI and love my home! I highly recommend them as a builder. They truly build a quality home!
Kevin
Jacksonville, FL

ICI Homes is a builder that inspires confidence. They help you realize your vision and make it a reality. Communication was timely and transparent throughout the entire process. For these reasons I would recommend ICI to a loved one or friend.
Deborah
Ormond Beach, FL

Hopefully, Plantation Bay will continue to be a beautifully landscaped and natural environment surrounding all the developments.
Gillian
Ormond Beach, FL

We are happy with. our ICI home.
Gary
Daytona Beach, FL

We live in Latitude Margaritaville, and purchased this home as an investment for our son to live in it.
Herbert
Stuarts Draft, VA

Real professionalism from top to bottom.
John
Daytona Beach, FL

We are beyond happy with our new home at Mosaic. Our overall experience was wonderful right from day 1. Everyone we met along the way was professional and knowledgeable and made us feel welcomed and heard. We have recommended ICI Mosaic to friends and family and hope to bring some new residents to the neighborhood!
Kathryn
Fernadina Beach, FL

Everyone at ICI was helpful and wonderful. The home design was exactly what we wanted. Everything turned out beautifully and we are very happy we chose ICI.
Patricia
Palm Coast, FL

Great quality, great leadership, does what they promise.
Leon
Wesley Chapel, FL

In this community, there is a swimming pool geared to 2 or 3 year olds. The HOA has restrictions.
Robert
Ponte Vedra, FL

Great experience. They did what they said they would do, when they said they would do it, and at the price they said. I am a happy customer. That is the key for me.
Vasos
Jacksonville, FL

I would recommend ICI Homes to anyone without hesitation, especially to northerners from New York.
Cameron
Ponte Vedra, FL

ICI has great people who make the process easy. It is definitely worth the time, effort, and money.
Phil
Port Orange, FL

Just that the whole experience from checking the area out to see if we would be interested to meeting and dealing with Tison, Ryan and Arnie after purchasing has been one of the best home purchases we have had.
Lynda
Ormond Beach, FL

I think the experience would have been different had I been involved from the beginning. This was a home that was already three quarters of the way done and designed.
Cristina
Odessa, FL

After closing has been frustrating. Otherwise, I would give it a five.
Carmen
Daytona Beach, FL

I like the way they build their homes. The quality of the materials they use inside the homes, such as the tile, the shower, the cabinetry, the hardware and the flooring. I also like the landscaping.
Dwiti
Odessa, FL

We are very happy to move into our ICI Home.
Tina
Ormond Beach, FL

This is the fifth home we have built. It was the best experience.
Aimee
Ponte Vedra, FL

From sales, to design, to build to warranty, everyone we have encountered at ICI has been very professional and helpful. Looking back on the whole process a year later I do not have one instance where something was not handled to my satisfaction or where I had to settle for less than perfect work. Jeremy Bailey made sure our home was built to high standards and always followed up on what he said he was going to do. Henry Bechem has made the process of requesting warranty work easy. Every time there has been work done at my home since we closed he has shown up the same day to check on the progress and ensure it is/was being done correctly. Both of these men treated the build process of my home like it was their own. Even when Henry was out of town he made sure someone from warranty (his Dad!) came by to check on the progress of the job and made sure I was happy with the solution. That is going above and beyond and the reason we will use ICI for our next build, whenever that may be.
Ann
Ponte Vedra, FL

We are very happy with all the people we’ve come in contact with.
Darmel
Port Orange, FL

This is our Fifth New Build home. The best experience we have had far and away. ICI's staff demonstrates a high level of attention to detail and straight forward answers. No games, no BS. The home is a great value and delivered in exceptional condition and cleanliness. We simply couldn't ask for more.
Victor
Jacksonville, FL

ICI home are very nice and fulfill their completion schedules
Ken
Jacksonville, FL

We are very happy in the location where we live. We wished that the building process was more thorough. Although, we are very happy to have a wonderful warranty supervisor who goes above and beyond to meet our needs.
Sherri
New Smyrna Beach, FL

Absolutely thrilled with the entire on your lot building process. Attention to details and timing to complete for occupancy went flawlessly. Very excited to be in my new home and to enjoy for many years to come.
Jessica
Port Orange, FL

Thank you for everything. Truly grateful and appreciated
Dena
Ormond Beach, FL

Generally happy with our new ICI home. As soon as our pool deck issue is addressed, it will be perfect.
Sharon
Ormond Beach, FL

We have bought many homes in the past, and ICI Homes exceed all others. They build a very energy-efficient, beautiful home. ICI Homes care about their customers.
F
Port Orange, FL

Quality construction and supportive staff.
Jill
Ponte Vedra, FL

If we bought again we would definitely stay with ICI Homes. They were great to work with. They were very responsive. If we texted Lori she would get right back with us. The warranty department is wonderful to work with. They are very responsive to work with also. The design center was very good to work with. They were very helpful. We had an overall very good experience.
Nebeyou
Jacksonville, FL

ICI Homes made our home buying experience seamless and wonderful.
Sundaresvaran
Odessa, FL

ICI Homes deliver a well built, high quality, thoughtfully designed floor plan, extra features and a unique eye catching homes. The whole experience from the contract, design, building and warranty has been exceptionally well. Thanks to the team of Rich Driver, Chris and Scott. Every new home will have warranty issues, but the acknowledgment and response to fix issue has been flawless. All my home search experience ended with ICI homes and feel quite happy about my decision and would strongly recommend ICI homes to new home buyers for their fairness and honestly in the whole home buying process.
Michael
Jacksonville, FL

Justin has been top notch these last few months and has gone above and beyond to meet our expectations and make sure we have been taken well care of.
Craig
Port Orange, FL

The great service I got with buying sight unseen.
Chris
Port Orange, FL

The whole building through ICI was thorough and easy. We were informed of the process every step of the way. Ryan and Marisa made our building experience exceptional.
Eric
Daytona Beach, FL

We had an excellent experience, fast, easy, and very hands-free. They work on any issues that may come up.
Robert
Ponte Vedra, FL

We had a great experience. Good people, good experience and they delivered on what they said they would. They were flexible because of Covid. They were honest and on-time. Super easy to work with.
Steven
Lithia, FL

They (ICI Homes) sell a high-quality custom home. Well done.
Benjamin
Jacksonville, FL

From start to finish , ICI's dedication to excellence is second to none. Having built with other developers, I can attest to the fact that ICI is without question in a league of their own when it comes to customer satisfaction, construction excellence, and efficiency. I have already and will continue to recommend ICI to friends and family.
Scott
Ormond Beach, FL

Outstanding workmanship and quality. Best in class.
Daniel
Jacksonville, FL

ICI provided outstanding service and excellent flexibility in the floor plans. Our buying experience was fantastic. I highly recommend ICI Homes for your next home purchase.
Joyce
Ponte Vedra, FL

Compared to other Nocatee builders, ICI ranks high for my exacting standards. I think their after sale customer service is second to none. They are very expeditious in taking care of warranty issues. I’d also like to compliment the closing company as they were on time and expertly prepared during and on day of closing. This makes closing less stressful.
Andrew
Ponte Vedra, FL

Definitely some issues with the purchase process early on, but we were able to get through them reasonably. Good overall quality with few small issues from subcontractors. No contractors in the area seem to understand ADA requirements all that well, but ICI was well above the others we talked to and only lacked in a few areas.
Andrew
Jacksonville, FL

ICI provided us the home of our dreams! Every process purchase, design and build was wonderful. Everyone put us first and cared and wanted to satisfy us. That is such a huge piece of what this process so wonderful. They listened to us and worked with us to make sure our home is everything we wanted and more. Thank you ICI for the great experience and our new home!
Bob
Ponte Vedra, FL

We have been really happy with the model selections they offered, the ability to customize the options, the knowledge they had in their offering, suggestions, and the value.
Ramon
Ponte Vedra, FL

ICI Homes was very responsive during the Home Buying process and construction.
Walter
Jacksonville, FL

Excellent workmanship, location, customer service, value for money
Keri
Kingsland, GA

They were extremely honest, knowledgeable, and extremely patient. I've never had such a good experience before.
Lauren
Ponte Vedra, FL

ICI Homes provided a great home with the quality of workmanship, and I will buy from them again.
Cecil
Jacksonville, FL

ICI met and exceeded our expectations through the building process..
Adam
St. Johns, FL

They did a great job.
Andree
Jacksonville, FL

ICI provided me with extraordinary service. I had never built a home, and ICI made it very easy, and it was a very pleasant experience.
Carolyn
Ormond Beach, FL

It has been a pleasure purchasing our new home through ICI Homes from beginning to end. I feel everyone at ICI went above & Beyond to make our experience such a good one. I would highly recommend them to anyone looking to buy our build a new home.
Donna
Jacksonville, FL

ICI Homes, considering the amount of homes they produce, was very fast and proficient in completing my home on the promised date of closing.
Carlos
Odessa, FL

It was worth waiting the time we waited to purchase the house. We love the neighborhood.
Debi
Fernandina Beach, FL

Easy. Very accommodating and helped when we needed a home quickly.
Catherine
Palm Coast, FL

It is a quality home. They hire excellent employees to represent them. Going into this, it is important to have someone that you trust.
Pranav
Ormond Beach, FL

I had an ICI home before which is why I chose ICI for my new house.
Kevin
Gainesville, FL

Think I have said it all, the ICI team here at Oakmont is great
Max
Ponte Vedra, FL

One of my best friends just moved to Beacon Lake and went through the process of building his first home. After speaking about his experience versus ours, there’s no question in my mind that we made the right decision.
Justin
Port Orange, FL

Finding, locating and moving in 30 days was great. I have no complaints.
Zack
Ponte Vedra Beach, FL

Very happy with how the house is turning out. We are coming to the final part. We are really happy with seeing it all come to life.
Gary
Ormond Beach, FL

Fine craftsmanship and overall superb service
Gene
Daytona Beach, FL

Keep up the good work at Mosaic.
Patrick
Jacksonville, FL

Overall a good experience with ICI. Don sold us with his professional design and then we were supported in the process with Dan as our construction manager. We built a large and complex home. Overall were are pleased with the purchase.
Barbara
Gainesville, FL

With an ICI Home, you work with excellent people to build your dream home.
Awilson
Ponte Vedra, FL

An incredible journey from start to finish with amazing people and quality work. I would highly recommend them to anyone looking to purchase a home.
Roman
Ormond Beach, FL

The entire process of purchasing this home was enjoyable. Dealing with the sales and building staff made the process enjoyable because they were professional, honest, and very cooperative.
Kiley
Ponte Vedra, FL

Thank you for everything. They dealt with me through a very rough time. I wouldn't have it any other way. Thankful for new beginnings.
Kathleen
Ormond Beach, FL

We are very pleased with the Chelsea Place community.
Karen
Odessa, FL

We love our ICI home!! We have purchased 4 new homes during our lifetime and ICI is far and away the best builder that we have every worked with.
David
Gainesville, FL

Great experience with ICI -- Highly recommended.
Nebeyou
Jacksonville, FL

ICI Homes built us a beautiful home that we will cherish for a long time.
Ankit
Gainesville, FL

It is a great builder and great floor plan. I am happy with the home purchasing experience.
Geraldine
Ormond Beach, FL

I've owned an ICI Home. Now, I own an ICI townhouse. For 17 years, I've enjoyed and was pleased with my ICI homes purchases. The people who bought my house were pleased with ICI Homes. They are pleased with the house that I sold to them and lived in for almost 17 years.
Andria
Jacksonville, FL

Very friendly, responsive, fast, very detail orientated, customer focused.
Paul
Ponte Vedra, FL

The completely open process from seller, to design center, to builder was awesome … we always felt we got honest answers and nothing was being hidden from us.
Teresa
Jacksonville, FL

Prebuild and postbuild. If they were as good as prebuild postbuild, I would say a five. There is a difference.
Elizabeth
Ormond Beach, FL

I am very happy with how the home is all laid out. I am glad that we purchased it and I am happy with it.
Sandy
Port Orange, FL

I am very happy with ICI homes and with our home.